Management idea: Business process re-engineering | Business process re-engineering | The Economist

Management idea: Business process re-engineering | Business process re-engineering | The Economist: "BPR’s originators, Hammer and James Champy, maintained that re-engineering had a wider significance than mere processes. It applied to all parts of an organisation, and it had a lofty purpose. “I think that this is the work of angels,” said Hammer in one of his more fanciful moments. “In a world where so many people are so deprived, it’s a sin to be so inefficient."